Shipping and Returns

Shipping Policy

At GopherCaddy.com, we’re all about keeping things simple and stress-free, just like your golf game should be. Here’s the lowdown on how we get your gear to you:

  • Flat Rate Shipping: Wherever you are in Australia, we’ve got you covered with a flat shipping fee of just $10. Easy peasy.
  • Free Shipping Perks: Spend over $60 in a single order (after any discounts and promotions), and shipping is on us. Go ahead, treat yourself!
  • Fast and Reliable Delivery: Once your order is in, we’ll pack it up and ship it out within 1-2 business days. Most deliveries take 3-7 business days to reach you, though it might take a bit longer if you’re in a rural or remote area. Good things come to those who wait!
  • Track Your Order: The wait is the hardest part, but we’ve got you covered. As soon as your order ships, we’ll send you a tracking number so you can follow its journey to your door.

Return Policy

We’re confident you’ll love your Gopher Caddy products, but we’ve got your back just in case. Here’s how we make returns hassle-free:

  • What’s Eligible: Changed your mind? No problem. Just make sure the item is unused, in its original condition, and still in the packaging. Returns are accepted within 30 days of purchase.
  • How to Return: Shoot us an email at gophercaddy@gmail.com with your order number and the reason for the return. We’ll guide you through the process faster than you can say “fore!”
  • Return Shipping Costs: As a small business, we hope you can understand that the return shipping cost is on you. However, we’re committed to making things right. Once we receive your return, we’ll issue a refund or exchange and ensure you’re happy with your experience. We want you to love our brand as much as we do!
  • Refunds Made Easy: Once we get your return and give it the once-over, we’ll issue your refund to the original payment method. Give it up to 10 business days to show up in your account.
  • Need an Exchange?: If you’d prefer a swap instead of a refund, just follow the return steps and place a new order for what you want. We’ll handle the rest.

Contact Us

Have questions or just want to say hi? Our friendly team is always here to help! Drop us a line at gophercaddy@gmail.com, and we’ll get back to you pronto.

At GopherCaddy.com, we’re all about making your experience as smooth as a perfect putt. Thanks for shopping with us!